Required Experience

• Prior consulting experience essential, including large-scale ERP software implementations that incorporate application modifications and multi-site delivery model
• Experience with ERP retail software or direct retail industry experience preferred
• Understanding of market leading project management software tools
• Proven track record in the management and reporting of project KPIs and schedule
• PMI Certification preferred

Responsibilities

• Defining the scope, expectations and implementation approach of the program.
• Strong experience delivering Retail ERP Business Application projects
• Developing an effective risk mitigation strategy for the program, including time and financial contingencies
• Producing Project Plans that outline the Project Management processes and include:
• Estimates, a quality plan, key deliverables, resources required, roles and responsibilities, risks, issues and dependencies
• Driving the implementation of the Project Plan
• Directly managing the performance of the consultants on the project
• Monitoring the progress against the Project Plan
• Controlling resource utilisation and program expenditure
• Responding on project health-check, quality audit and external technical review
• Producing regular and accurate progress reports
• Escalating issues
• Ensuring clients are satisfied with the delivered project

Accountabilities

• Generate a Project Plan for each project
• Communicate the plan and gain client buy-in and agreement
• Regularly update the client on progress against Plan
• Ensure that all aspects of customer projects are delivered on time and within the agreed budget
• Generate Change Request Forms as required and obtain appropriate client approval
• Secure client satisfaction

Required Competencies

• Analytical and problem-solving skills
• Excellent written and oral communication (English – Mandatory)
• Results orientation
• Influencing and negotiating
• Methodology and best practice focused
• Exceptional organisational, planning and management skills employing appropriate tools such as Microsoft Project, Excel