Paula Nickolds is the new managing director of John Lewis. Since starting as a graduate train at the Oxford Street store in 1994, Nickolds has held a variety of roles at John Lewis. These have included head of product development and overall buying and brand director and only last year, commercial director. Nickolds was responsibility of the 2013 John Lewis Christmas advert featuring the bear and the hare.
She will be the first female managing director at John Lewis and she will be one of only a handful of female bosses within the retail industry.
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