Lenox is using Oracle Commerce Cloud to modernise its omnichannel shopping experience. Lenox can now personalise what customers see based on preferences and shopping patterns and have made it easier for customers to shop online or on mobile.
Ravi Kurumety, CIO, Lenox Corporation notes that ‘Our focus is providing customers enduring luxury products and trendsetting brands with a fresh, engaging shopping experience. Oracle Commerce Cloud keeps us current in a rapidly changing consumer environment across online and mobile channels with over 25 percent improvement in year-over-year mobile sales.’
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